Operations Specialist

Operations Specialist 1

Food Services

• Prepares ingredients, beverages, and food according to recipes and directions for distribution.
• Stores food safely by following procedures.
• Serves customers.
• Replenishes food line items, stocks to appropriate levels, monitors temperatures, and maintains records.
• Sets up and breaks down food stations.
• Completes production sheets.
• Labels and dates food in cooler.
• Completes transactions at register.

Order Fulfillment

• Picks, packs and ships products.
• Provides customer service, such as order inquiries, tracking and customer returns.
• Partners with vendors to ensure merchandise accuracy and availability.

Parking Services

• Ensures parking regulations are enforced.
• Immobilizes and/or tows vehicles as warranted.
• Checks for counterfeit, lost, or stolen permits using hand-held computer units.
• Performs and records vacancy counts for evaluation of parking utilization.
• Evaluates conditions of parking lots and reports maintenance needs.
• Assists with event parking, transit, and transportation as needed.
• Recommends improvements to parking procedures and operations as related to area of responsibility.
• Operates computer and accepts payments of cash.
• Provides information and direction to customers, motorists, and pedestrians.
• Assists customers entering and exiting the parking area.
• Patrols parking areas to safeguard the area and enforce traffic rules and regulations.
• Controls access to parking areas to prevent unauthorized access.
• Maintains daily cash income reports and transmits items at the end of the shift.
• Issues citations for parking violations.
• Orders supplies.

 

Education/Experience

Typically requires a high school diploma and six months of relevant experience, or an equivalent combination of education, training, and experience.

 

Certification/License

Applicable certification/license may be required.

 

Market Range: MR02

Operations Specialist 2

Document Imaging

• Operates high-volume copying, scanning, indexing, and duplicating equipment.
• Batches, scans, and indexes documents using various software and scanners.
• Performs image manipulations and edits as needed.
• Uploads approved images to the database for storage or retrieval.
• Provides or coordinates shredding services.
• Troubleshoots problems with operation of equipment and/or contacts service representatives when professional repair is necessary.

 

Food Services

• Assists supervisor/manager with coordination of activities in the kitchen or area for food-related events.
• Ensures strict hygiene, maintenance, and safety standards are enforced.
• Creates meal plans, compiles list of items to be ordered, and inspects deliveries from vendors.
• Cooks and prepares food for service.
• Ensures food items are properly dated and stored per health requirements.
• Reconciles register and safe at the end of the shift.
• Makes daily sales deposits.
• Communicates with customers to gather feedback on satisfaction or improvements.

 

Inventory Control

• Performs assigned tasks and follows established policies and procedures.
• Sets priorities and organizes work within general guidelines established by the supervisor/manager.
• Contacts supervisor with discrepancies.
• Unloads and stocks supplies and surplus items.
• Receives, delivers, tags, and ships supplies and surplus items.
• Orders, organizes, and maintains stockroom or supply stores.
• Identifies low stock items and places orders.
• Assists with planning for supplies for academic year needs.
• Assists with surplus property auctions.
• Properly disposes of supplies and surplus items.
• Enters and retrieves data from tracking and management system.
• Conducts inventory counts and inspections.
• Verifies invoices against merchandise counts and checks to make sure prices are correct.
• Secures merchandise.
• Responds to vendor and customer inquiries.
• Maintains and follows safety procedures.
• Responsible for financial reconciliation, processing p-card transactions, and creating requisitions and invoices.
• Sells inventory to end-users.

 

Postal Services

• Receives, loads, and unloads U.S. Postal Service trucks and university mail vehicles.
• Verifies, sorts, organizes, and delivers mail, books, journals, supplies, and others to departments.
• Sets up machines and inserts mail.
• Prepares mail processors and postage meters with accurate settings and maintains them for functional operation.
• Responsible for keypunching or laser bar code scanning of departmental account numbers for postage charges used for monthly billing.
• Ensures mail is properly prepared and computes postage using an electronic, programmable postal scale according to classification, weight, and destination in accordance with the Domestic or International Mail Manual.
• Processes and prepares bulk mail.

 

Printing Services

• Operates light and manual bindery equipment, copier, and printing equipment.
• Assists with ordering, routes the print request to appropriate staff.
• Provides technical guidance regarding print specifications and provides basic editing.
• Sets up, operates, and maintains digital production color and B&W printers, other light duplicating equipment, inkjet envelope printer, paper cutter, folder, coil binder, paper drills, large format printer, and trimmer.
• Packages finished products.
• Writes tickets for finished jobs for delivery.

 

Transportation/Moving Services

• Operates rental vehicles and/or passenger vehicle for public patrons.
• Transfers and hauls materials, supplies, equipment, and furniture.
• Sets up and takes down equipment for events.
• Determines materials and equipment required to accomplish work.
• Disassembles, cleans, repairs, and maintains equipment following events and rentals.

 

Education/Experience

Typically requires a high school diploma and two years of relevant experience, or an equivalent combination of education, training, and experience.

 

Certification/License

Applicable certification/license may be required.

 

Market Range: MR03

Operations Specialist 3

Inventory Control

• Manages surplus auctions.
• Works with buyers to ensure supplies are shipped and received correctly.
• Researches product discrepancies and contacts suppliers to resolve problems.
• Verifies prices for merchandise.
• Verifies invoices against merchandise counts.
• Conducts annual inventory audits.
• Operates machinery.
• Drives box trucks, semi-trucks, and/or trailers.
• Interprets situations and determines which guidelines are most effective out of those available
• Reports issues that can’t be resolved to a higher level.
• Provides work direction to employees and assists with training.

 

Printing Services

• Under limited supervision, sets up, operates, and maintains heavy and manual bindery equipment, complex copier, and printing equipment.
• Prepares complex jobs for printing, operates digital printer, performs routine maintenance, and produces high print quality.
• Checks files to ensure accurate setup, including checking fonts, image resolution, pagination, measurements, and to accommodate various bindery processes.
• Performs intermediate maintenance and repair of offset printing equipment.

 

Education/Experience

Typically requires a high school diploma and three years of relevant experience, or an equivalent combination of education, training, and experience.

 

Certification/License

Applicable certification/license may be required.

 

Market Range: MR05