Responsible for supervising and supporting the educational, research, and clinical programs in the technical services specialty area. Manages staff and operations of a technical area to include scheduling time, managing performance, supply and logistics, identifying training needs, and providing recommendations for personnel actions.
Typical functions are listed within the level descriptor(s) below and are examples of work performed by positions in the level and are not intended to be all-inclusive. Some duties may overlap levels; however, the preponderance of the work will be assessed when assigning positions to the specific levels.
Knowledge, Skills, Abilities (KSAs)
Listed below are the minimum requirements for this role. KSAs will become more advanced as the level increases and will vary depending on the requirements of the position.
- Knowledge of technical operations.
- Knowledge of safe work practices.
- Knowledge of applicable tools and equipment.
- Knowledge of applicable standards for the area of work.
- Advanced computer skills on multiple platforms.
- Ability to lead and coordinate work efforts.
- Ability to communicate clearly and effectively.
- Provides work direction and participates in the construction, installation, operation, maintenance, inspection, and repair of electronic, electrical, mechanical, telecommunications equipment, scientific instrumentation, video surveillance systems, and other various systems.
- Enforces safety policies and recommends changes to meet safety standards and laws.
- Leads staff to complete assigned duties, which may include scheduling work, making work assignments, managing performance, and recommending personnel actions.
- Performs the same work as those supervised.
- Manages work schedules, monitors overtime, and approves timesheets.
- Trains employees.
- Inspects work in progress and completed work to ensure standards are met.
- Inspects, identifies, and assists to correct unsafe conditions, ensures safety procedures are followed, and reports workplace incidents.
- Produces periodic reports.
- Performs inventory control, ensuring adequate levels of parts, equipment, and supplies.
Typically requires a high school diploma and three years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience.
Applicable certification may be required.
Market Range: MR11
Effective Date: January 4, 2021