Job Family Concept

The Operations job family is responsible for general business, auxiliary, or unit support activities. Operations roles provide routine direct and indirect operational services to the University community. This job family may require the department or unit to generate revenue.


Role Descriptions

Role descriptions below outline the distinguishing functions of each role within this job family.

Operations Specialist:
Responsible for specialized operational support for a program, department, or the university community. This role operates various large equipment and delivers skilled or technical services that typically require knowledge, experience, training, or progressive experience in a non-clerical program or specialty area specific to the position responsibilities.
Operations Supervisor:
Responsible for planning, supervising, and participating in general operations or a related operational service specialty area. Provides staff supervision to include scheduling work, managing performance, identifying training needs, and providing input on hiring. This role is typically designated as essential personnel and the primary focus is on supervision of operation units and employees.
Operations Pilot:
Responsible for flying and navigating an aircraft, and transporting people and cargo.
Operations Management:
Responsible for providing leadership, direction, training, and management for activities, resources, and operations. Provides strategic expertise and guidance, and has increased accountability. Management level roles have the management and development of people as a major accountability and have direct reports. This role accomplishes goals through overseeing their areas of responsibility, planning, managing resources, prioritizing, and directing the responsibilities of employees.


Effective Date: TBD