Certificate Programs

EOD is pleased to offer several certificate programs. Certificate programs provide participants with a training curriculum focused on particular topics relevant to success and effectiveness in the workplace. Both the self-paced and the instructor-led online certificate programs provide structured training on key topics.

Note: EOD certificate programs are offered only to UT employees.

Instructor-led online certificate programs (live synchronous learning):

• • Customer Relations & Communication Certificate
  • Supervisory Foundations Certificate

Self-paced online certificate programs (asynchronous eLearning):

Skillsoft content (available to all campuses)

• • Customer Service Excellence
  • Diversity in the Workplace
  • Navigating Change Swiftly
  • Teambuilding 101 for Leaders
  • Two-Way Street: Giving and Receiving Feedback

LinkedIn Learning content (not currently available to UTC or UTM)

• • Admin Skills 101
  • Admin Skills 201
  • Admin Skills 301
  • Basics for Human Resource Generalists 2.0
  • Basics of Customer Service and Communication 2.0
  • Leadership Skills
  • Project Management
  • Skills for Savvy Managers
  • Women in Leadership