Certificate Programs

EOD is pleased to offer a number of certificate programs. Certificate programs provide participants with a professional-development curriculum focused on particular topics relevant to success and effectiveness in the workplace. The self-paced, the instructor-led, and the blended learning online certificate programs provide structured learning on key topics.

Note: EOD certificate programs are offered only to UT employees.

Blended-learning certificate programs (a mix of live synchronous ZOOM sessions and asynchronous eLearning modules):

• • Communication Certificate
  • Customer Relationship Management Certificate
  • Leading From the Middle (coming fall 2021)
  • Emerging Leaders (coming fall 2021)
  • Leading From Where You Are (coming fall 2021)

Instructor-led online certificate programs (live synchronous learning):

• • Supervisory Foundations Certificate

Self-paced online certificate programs (asynchronous eLearning):

Skillsoft content (available to all campuses)

• • Customer Service Excellence
  • Diversity in the Workplace
  • Navigating Change Swiftly
  • Teambuilding 101 for Leaders
  • Two-Way Street: Giving and Receiving Feedback

LinkedIn Learning content (not currently available to UTC or UTM)

• • Admin Skills 101
  • Admin Skills 201
  • Admin Skills 301
  • Basics for Human Resource Generalists 2.0
  • Basics of Customer Service and Communication 2.0
  • Leadership Skills
  • Project Management
  • Skills for Savvy Managers
  • Women in Leadership