This 301-level, online, professional-development certificate program for Administrative Professionals features all-new LinkedIn Learning content. It provides an overview of Administrative Professional functions, focusing on key areas of competency per the CAP exam: organizational communication; business writing and document production; technology and information distribution; office and records management; event and project management; and operational functions.

Intended Audience

EOD certificate programs are offered only to UT employees.

This certificate program is designed to benefit various levels of employees and supervisors whose jobs support administrative tasks. The online learning approach is suitable for those who have unpredictable work schedules or other time commitments that prevent them from attending in-person training.

Curriculum

Participants will be assigned 7 online courses (8.75 total credit hours).

     Course Title Credit Hours
Getting Started:
     Administrative Human Resources 1.5
Organizational Communication:
     Organizational Culture 1
Business Writing and Document Production:
     Business Writing Principles 1.5
Technology and Information Distribution:
     Computer Literacy for Windows 10 2
Office and Records Management:
     Managing Virtual Teams 1
Event and Project Management:
     Business Etiquette: Meetings, Meals, and Networking Events 0.75
Operational Functions:
     Business Financials Explained 1

How to Enroll

Register for this certificate program inĀ K@TE, the learning management system. Once you log in with your NetID and password:

  1. Search in the top right search bar: “Admin Skills 301 Certificate Program.”
  2. Click “Request.”
  3. Once you open the curriculum inside your transcript, you will see a list of the courses.
  4. You will need to click “Launch” in the drop-down menu to the right in order to start the first course.
  5. New courses will become available for you to launch as you complete previous courses in the curriculum.

Please email uteod@tennessee.edu with any questions.