Student Services Specialist II

Job Summary

Performs administrative duties and provides customer service to students including maintenance of records, compilation of data, and report generation. May provide guidance to designated personnel.

Job Functions

• Advises applicants and departments regarding policies and procedures.
• Promotes a unit/department by coordinating, supervising, and participating in recruitment activities.
• Coordinates and supervises events and activities.
• Processes travel-related documents.
• Counsels with students concerning residency and work rules; verifies accuracy of documents submitted.
• Interprets administrative decisions and policies.
• Provides work direction, support, and supervision to staff.
• Updates, maintains, and processes student files.
• Issues instructions on behalf of executive.
• Initiates and composes correspondence; compiles data and prepares reports.
• May lead designated personnel. Performs the same work as those supervised.
• Performs other related duties as required.

Minimum Qualifications

High school degree and four-five years office experience. Two years of experience equates to one year of post-high school education.

Job Family

Student Service

FLSA Status

Non-Exempt

EEO Category

Secretarial/Clerical (non-supervisory)

Rev. Date

10/30/05

Job Key

50009034

Pay Grade

36