IT Assistant III

Job Summary

Maintains information technology equipment and resources; configures, troubleshoots, modifies, and repairs equipment.

Job Functions

• Batches, scans, and indexes documents.
• Validates, verifies, and disassembles documents.
• Performs image manipulations and edits as directed.
• Uploads approved images into a permanent database for storage and retrieval purposes.
• Performs machine maintenance and calibration.
• Produces accurate job and production reporting sheets.
• Cross-trains and backs up co-workers during peak periods.
• Provides technical guidance and direction to co-workers in solving intermediate level technical problems.
• Communicates with customers to discuss job specifications.
• Makes recommendations for improvement on incoming and outgoing work direction for a group of employees.
• Performs other related duties as required.

Minimum Qualifications

High school degree or completion of technical school and six months experience in field or completion of specialized training and three experience related to position requirements.

Job Family

Information Technology

FLSA Status

Non-Exempt

EEO Category

Technical (non-supervisory)

Rev. Date

10/25/05

Job Key

30000282

Pay Grade

34