In light of the current public-health situation, all EOD learning opportunities are being offered online, both in the form of live, instructor-led courses, as well as self-paced eLearning modules.

We offer a wide variety of topics such as:

  • Business ethics
  • Customer service
  • Effective business communication
  • Environmental health and safety
  • Dealing with conflict
  • Dynamics of leadership
  • Organizational change
  • Supervisory skills
  • Workplace diversity

Browse and register through K@TE, our learning management system.

For help, email EOD at uteod@tennessee.edu.

Certificate Expectations

  • Participants must be University of Tennessee employees.
  • Participants will need to have access to appropriate computer equipment, including an internet connection and compatible browser.
  • Participants will have six months to complete an online certificate curriculum. EOD is happy to review requested adjustments to the timeline on a case-by-case basis.

Frequently Asked Questions

Click questions to view answers.

Participants must complete the full curriculum within six months of enrolling. Due to content changes, programs may also have a final completion deadline. with fewer than six months.
No. Though the topics may be similar, these programs are designed to be separate. We believe participants are best served by a consistent learning experience.
No. Only courses taken AFTER you have been enrolled in the certificate program will count toward the completion of this certificate. Our current programs have been designed so that courses are taken in proximity to one another. Additionally, specific course content may have been updated.
At least 70% of the eLearning content has not been featured previously. While there will be overlapping topics and skills in study programs, we want to bring you new learning experiences.
The completion of a certificate program does not guarantee career advancement.
Our certificate programs are designed for employees who desire to stay current in their existing role as well as gain opportunities for continued professional growth.
  • You will develop an enhanced skillset that can improve workplace performance.
  • You will meet and learn from other professionals who have similar goals and expand your university peer network.
  • You will be empowered with the latest practices and principles of a topic.