A United Approach to Student Success

Category: Features

Knoxville – The University of Tennessee, Knoxville’s Division of Student Success is working to ensure every incoming first-year student gets connected to personalized support the moment they arrive on campus. Assigned prior to the start of classes, each student is paired with a Vol Success Team consisting of an academic coach, academic advisor and One Stop counselor.

Academic coaches help students maximize their strengths and develop semester goals, which support a student’s academic path and personal well-being. Academic advisors provide professional advising and help students explore majors and careers that best suit their interests. One Stop counselors provide information about financial aid, important deadlines and enrollment processes.

This collaboration across divisions connects students to resources that are vital to their successes inside and outside of the classroom. By collaborating internally, UT creates a team atmosphere that better supports students through their transitional year. Each student’s Vol Success Team travels with them throughout their journey at UT to help them set and reach their academic, personal and professional goals.

Students’ feedback expressed that their engagement with their Vol Success Teams lowered stress, increased sense of belonging and strengthened their confidence in academic success.

Student success expands beyond academic excellence and Vol Success Teams are one of the many ways the Knoxville campus demonstrates Be One values like staying united and connected. Not only do teams help students capitalize on their strengths, but the structure also encourages staff to think collaboratively and creatively about how to provide the best, positive Volunteer experience.