Becoming a Certified Administrative Professional

Category: Features

Becoming a certified administrative professional is a great way to show everyone how serious you are about your career. It displays your commitment to continuous learning, and it proves that you can accomplish even the most challenging tasks.

The certified administrative professional is a National Commission for Certifying Agencies-accredited certification designed for the administrative professional. Even if you have a degree,
the certification indicates that your knowledge is relevant and up-to-date.  

How Do I Become a Certified Administrative Professional? 

To become a certified administrative professional, you must take and pass the certification exam, which is offered on multiple dates each semester. For the fall semester, the first exam opens on Sept. 19 and the last on Oct. 8. The application to take the exam is due by Aug. 16. You can find application details here: https://www.iaap-hq.org/page/CAP_Certification 

How Can I Prepare for the Exam? 

Tomi Rogers, manager of human resources and operations for the UT Institute for Public Service, strongly encourages employees to use study guide resources and attend study sessions, especially if an employee is apprehensive about taking tests.

Employee and Organizational Development has study books available for employees to check out up to two weeks at a time. To find out about study book availability, email uteod@tennessee.edu. 

Studying resources and options can also be found on the International Association of Administrative Professionals’ website, https://www.iaap-hq.org/page/certification#. 

Rogers also recommends taking advice from colleagues who have taken the exam in the past to learn what helped them prepare for the exam. 

Why Should I Become a Certified Administrative Professional? 

Employees who pass the exam receive an automatic 9 percent pay increase regardless of what their current salary is. Having this credential keeps you up-to-date with industry knowledge and skills and gives you professional credibility and the personal satisfaction of earning the certification. 

For more information, visit https://www.iaap-hq.org/page/CAP_Certification.