Job Summary

Maintains information technology equipment and resources; configures, troubleshoots, modifies and repairs equipment; performs problem resolution for operating systems, applications, hardware and networking; engages in proactive problem-solving; assists in training of new staff. May write or modify code for routine programs.

Job Functions

  • Maintains information technology equipment and resources.
  • Configures, troubleshoots, modifies, and repairs computer and operational equipment.
  • Provides problem resolution for software errors.
  • Performs evaluations of information technology equipment and resources.
  • Recommends the purchase of communication and electronic equipment or related accessories.
  • Possesses both specific and universal knowledge in technical areas.
  • Provides technical guidance and direction to co-workers in solving intermediate level technical problems.
  • Performs other related duties as required.

Minimum Qualifications

Bachelor’s or an equivalent and four years of experience. Experience may substitute for education on a year-for-year basis.

Job Family

Information Technology

FLSA Status


EEO Category

Technical (non-supervisory)

Rev. Date


Job Key


Pay Grade