Outcomes

Feedback is used in many ways, at both system and campus levels, to help make UT an even better place to work.

How has feedback made a difference?

Examples of some of the tangible outcomes since the last survey include:

Full Listing of Outcomes

UT System

• Launched statewide, three-part compensation training for all supervisors to help ensure managers have information and tools necessary to effectively conduct performance reviews, reward achievements and make salary decisions

UT Chattanooga

• Distributed campus-wide survey results as well as results specific to individual departments
• Hosted joint retreat for Employee Relations Council and Exempt Staff Council to encourage collaboration between the groups
• Identified opportunities to celebrate positive workforce changes
• Introduced new employee appreciation picnic

UT Foundation Inc.

• Created new onboarding and mentoring program to help new hires transition into the Foundation
• Created new Career Path program that defines individual promotion and advancement opportunities
• Developed new Spot Bonus recognition program for all staff

UT Health Science Center

• Revitalized service award program
• Hosted employee appreciation campus-wide holiday party
• Updated several campus procedures to improve work culture, including administrative closings, inclement weather, holidays, annual leave, sick leave, court leave, continuous service credit, performance review and recruitment
• Promoted CPR trainings and use of automated external defibrillators located throughout campus
• Provided free flu shots to all faculty, staff and students

UT Institute of Agriculture

• Conducted follow-up, internal communications survey to better understand communication needs of specific audiences and identify opportunities for improvements
• Revised new employee orientation to introduce employees to organizational culture, expectations and services

UT Institute for Public Service

• Distributed institute-wide survey results and results specific to agencies within IPS
• Redesigned inter- and intranet sites to encourage social interaction and share information on topics of interest
• Created new supervisor trainings: Performance summary and workplace respect
• Adopted institute-wide wellness programs
• Conducted follow-up “pulse” survey in May 2013

UT Knoxville

• Created new supervisor trainings: Performance evaluation, conflict management, employee shared governance and effective recognition
• Introduced two new annual employee appreciation events hosted by the chancellor: Spring Thank You Lunch and Fall Back-to-School Barbecue
• Introduced new comprehensive benefits fair in September 2014 to provide employees an opportunity to learn more about upcoming benefit changes prior to annual enrollment
• Introduced new quarterly luncheon program to give the chancellor an opportunity to welcome all new faculty and staff
• Introduced new Open Office Hours program to provide faculty and staff the chance to discuss issues of interest and concern one-on-one with the chancellor

UT Martin

• Distributed campus-wide survey results as well as results specific to individual departments
• Conducted follow-up survey to better understand employee preferences regarding communication
• Proposed weekly “So You Might Be Wondering” program to answer questions submitted anonymously by faculty and staff to enhance communication about how decisions are made that affect employees
• Reviewed protocol for communicating organizational change to allow for early engagement of all stakeholders
• Improved communication about opportunities for promotion and advancement by adding several resources to campus HR website
• Improved communication about how individual jobs relate to the overall operation of the campus by reinforcing university values, providing motivational speakers, encouraging supervisors to recognize employees’ contributions and promoting team building activities
• Improved communication about job expectations and performance reviews through mandatory supervisory training and periodic review of position descriptions

UT Space Institute

• Implemented regular open forums to allow the institute’s executive director to share updates and give employees an opportunity to comment and ask questions over breakfast
• Improved annual service awards ceremony to include additional faculty, staff and student recognitions
• Added additional supervisor trainings, which are offered on a quarterly basis
• Promoted fitness center and benefit of free access to faculty, staff and students