This online certificate program, with all-new SkillSoft content, provides an overview of giving and receiving feedback, focusing on essential skills used by leaders, managers, and direct reports. Content includes giving effective feedback, receiving feedback gracefully, polishing your feedback skills, and making feedback a regular occurrence.

Intended Audience

EOD certificate programs are offered only to UT employees.

This certificate program is designed to benefit various levels of employees and supervisors whose jobs include any level of giving or receiving feedback. The online learning approach is suitable for those who have unpredictable work schedules or other time commitments that prevent them from attending in-person training.

Curriculum

Participants will be assigned 7 online courses (5 total credit hours).

     Course Title Credit Hours
Why Feedback is Needed:
    Feedback and Its Vital Role in the Workplace 0.5
Effective Feedback:
     Establishing Team Goals and Responsibilities 1
Giving Feedback:
    Giving Feedback 1
Receiving Feedback:
    Receiving Feedback and Criticism 1
Polishing Your Skills:
    Polishing Your Feedback Skills 0.5
Let It Be Positive:
    Gaining a Positive Perspective on Feedback 0.5
Not Just for Annual Evaluations:
    Making Feedback a Regular Occurrence 0.5

How to Enroll

Register for this certificate program inĀ K@TE, the learning management system. Once you log in with your NetID and password:

  1. Search in the top right search bar: “Two-Way Street: Giving and Receiving Feedback.”
  2. Click “Request.”
  3. Once you open the curriculum inside your transcript, you will see a list of the courses.
  4. You will need to click “Launch” in the drop-down menu to the right in order to start the first course.
  5. New courses will become available for you to launch as you complete previous courses in the curriculum.

Please email uteod@tennessee.edu with any questions.