Teaching and Learning Training Specialist
Responsible for delivering professional training and learning services to a wide variety of internal and external audiences. This role develops and delivers curriculum for dissemination and presentation through a variety of delivery methods. Competencies for this role are typically gained through formal education and specialized training.
Typical Functions
Typical functions are listed within the level descriptors below and are examples of work performed by positions in the level and are not intended to be all-inclusive. Some duties may overlap levels; however, the preponderance of the work will be assessed when assigning positions to the specific levels.
Knowledge, Skills, Abilities (KSAs)
Listed below are the minimum requirements for this role. KSAs will become more advanced as the level increases and will vary depending on the requirements of the position.
- Knowledge of adult learning theories.
- Public speaking and teaching skills.
- Computer software skills.
- Ability to communicate effectively.
- Ability to present material in an easy to understand way, and to adapt sessions to end user needs.
Level Descriptions
Teaching and Learning Training Specialist 1
- Delivers pre-developed training courses and conducts training exercises.
- Assists with planning of regular training sessions.
- Sets up training space for delivery.
- Prepares training materials.
- Creates reports and maintains training records.
- Enrolls participants in training sessions.
- Analyzes training needs and provides information to other training specialists to create new programs and courses for delivery.
- Assists in curriculum development and needs assessments.
- Provides support to assigned area.
- Refers new or complex issues to a higher level.
Education/Experience
Typically requires a high school diploma and three years of experience, or an equivalent combination of education, training, and experience. Associate’s degree preferred.
Certification/License
Applicable certification may be required.
Market Range: MR06
Teaching and Learning Training Specialist 2
- Researches and develops customized training courses, programs, curriculum, and materials.
- Develops and conducts training exercises.
- Analyzes training needs.
- Manages training schedules, tracks and maintains training reports and documentation.
- Creates marketing plans and conducts outreach activities to promote courses and trainings.
- Fosters relationships with other units to enhance training and course delivery.
- Assists with coordinating training and courses delivered by other internal or external units.
- Resolves questions or problems within established policies and procedures.
Education/Experience
Typically requires a bachelor’s degree and two years of experience, or an equivalent combination of education, training, and experience.
Certification/License
Applicable certification may be required.
Market Range: MR08
Teaching and Learning Training Specialist 3
- Develops, delivers, assesses, and improves training and courses.
- Evaluates effectiveness of programs, and makes modifications to training and courses as appropriate.
- Conceptualizes training programs and works with internal and external stakeholders to create programs.
- Conducts needs assessments to determine training needs, and conducts follow-up assessments to determine if training was successful.
- Trains and coaches other teaching and learning practitioners.
- Creates training reports for submission to internal and external entities.
- Required outcomes are defined, but methods and procedures may vary based on judgment or precedent.
- Uses innovative approaches to solve problems.
Education/Experience
Typically requires a bachelor’s degree and three years of experience, or an equivalent combination of education, training, and experience.
Certification/License
Applicable certification may be required.
Market Range: MR10, MR14
Teaching and Learning Training Specialist 4
- Develops, delivers, assesses, evaluates, and improves training, courses, and workshops for a wide range of audiences.
- Works independently on highly complex or strategic assignments while keeping management up to date on progress and results.
- Conducts consultations; creates and implements programs as a result of consultations.
- Conducts assessments to determine training needs while soliciting the support of other units to fully address needs.
- Makes independent decisions on complex issues within scope of responsibility.
- Provides expertise and advises instructors and trainers on best practices.
- Participates in the strategic and long-range planning process, and assists in the succession planning process.
- Recommends appropriate assessment tools and technologies.
- Develops processes and procedures related to specialty area to ensure outcomes are met.
- Supervises work of other professionals.
- Enforces policies and procedures.
- Works with committees related to area of specialty.
Education/Experience
Typically requires a bachelor’s degree and four years of experience, or an equivalent combination of education, training, and experience. Advanced degree preferred.
Certification/License
Applicable certification may be required.
Market Range: MR12
Effective Date: January 4, 2021
