Human Resources Management
Responsible for providing leadership, direction, and management for human resources activities and operations. The human resources management role provides oversight to one or more functional units of human resources, providing staff management and strategic planning, and may have fiscal accountability. The human resources management role plans, develops, and oversees the implementation of department or University programs, practices, and procedures. Management level roles have the management and development of people as a major accountability and have direct reports. This role accomplishes goals through overseeing their areas of responsibility, planning, managing resources, prioritizing, and directing the responsibilities of employees.
Typical Functions
Typical functions are listed within the level descriptors below and are examples of work performed by positions in the level and are not intended to be all-inclusive. Some duties may overlap levels; however, the preponderance of the work will be assessed when assigning positions to the specific levels.
Knowledge, Skills, Abilities (KSAs)
Listed below are the minimum requirements for this role. KSAs will become more advanced as the level increases and will vary depending on the requirements of the position.
- Knowledge of state and federal employment laws and university policies and practices.
- Knowledge of human resources issues with both internal and external impacts.
- Knowledge of reporting and compliance.
- Consulting, problem solving, and collaborating skills.
- Analytical and decision-making skills.
- Ability to supervise, motivate, and mentor others.
- Ability to communicate effectively with a diverse audience.
- Ability to maintain confidentiality.
- Ability to gather and evaluate information and synthesize reports and recommendations.
- Ability to understand when to elevate issues to senior management and when to engage other functional areas such as legal, communications, finance, audit, etc.
Level Descriptions
Human Resources Management 1
- Manages the day-to-day operations of a functional unit.
- Responsible for hiring, performance management, and staff development for a functional unit.
- Coordinates activities of the unit/project to ensure successful completion.
- Responsible for ensuring effective human resources services.
- Conducts research as appropriate for projects or initiatives within assigned functional area.
- Contributes to the development and implementation of the strategic plan and implements University-wide programs within a unit.
- Evaluates recommended changes/improvements to quality improvement processes, procedures, and policies.
- Makes effective recommendations to leadership, stakeholders, and customers.
- Explains and enforces applicable laws, regulations, policies, and procedures.
- Responsible for compliance with existing policies and procedures.
- Serves as a subject matter expert for a unit.
- Establishes practices and procedures.
- Defines work objectives, priorities, deadlines, and delegates work appropriately.
- Develops creative recommendations for solving problems that are varied and somewhat difficult in nature.
- Resolves complex employee issues/concerns.
- Decisions impact the campus.
Education/Experience
Typically requires a bachelor’s degree in a relevant field and five years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience. Advanced degree preferred. Supervisory experience preferred.
Licenses/Certifications
Applicable certification may be required.
Market Range: MR13
Human Resources Management 2
- Manages multiple functional operations.
- Operates as a liaison between internal and external constituents.
- Reviews unit programs to ensure compliance with applicable state and federal laws and regulations.
- Evaluates and recommends the adoption of new or enhanced approaches to delivering services; demonstrating awareness of emerging trends, and changes in employment regulations, policies and procedures to proactively address issues.
- Implements strategic initiatives.
- Develops innovative recommendations for solving problems, ensuring compliance, and delivering services with broad impact.
- Decisions are far-reaching and have a broad impact.
Education/Experience
Typically requires a bachelor’s degree in a relevant field and six years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience. Advanced degree preferred. Supervisory experience.
Licenses/Certifications
Applicable certification may be required.
Market Range: MR15
Human Resources Management 3
- Provides specialized senior leadership across multiple human resources service delivery areas on a campus or a complex functional area system wide.
- Recommends, develops, and implements strategic direction and initiatives for functional area(s).
- Provides detailed plans for changes specific to policies and procedures that may result from trends and changes in the overall direction of functional and/or organizational responsibilities.
- Implements major projects with large-scale/University-wide impact such as complex compensation, employee relations, or performance evaluation systems.
- Establishes strategic direction, provides consultation and advice to senior, institutional management on sensitive, complex and potentially controversial matters.
- Advises other experts throughout the university on a variety of situations and issues that involve applying, or adapting new theories, concepts, principles, methods or practices.
Education/Experience
Typically requires a bachelor’s degree in a relevant field and seven years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience. Advanced degree preferred. Supervisory experience.
Licenses/Certifications
Applicable certification may be required.
Market Range: MR17
Human Resources Management 4
Serves as designated human resources officer by providing senior leadership of complex functions across all human resources service delivery areas. Develops and sets broad strategic direction and initiatives. Provides detailed plans for changes specific to policies and procedures that may result from trends and changes in the overall direction of functional and/or organizational responsibilities. Implements major projects with large-scale/University-wide impact such as complex compensation, employee relations, or performance evaluation systems. Establishes strategic direction, provides consultation and advice to senior, institutional management on sensitive, complex, and potentially controversial matters. Advises other experts throughout the university on a variety of situations and issues that involve applying, or adapting new theories, concepts, principles, methods, or practices.
Market Ranges: MR18, MR22
Human Resources Management 5
Serves as part of the leadership team of the University of Tennessee System. Responsible for planning, developing, and implementing system-wide initiatives and strategies that support personnel acquisition and management, employee engagement, and customer service excellence. Works collaboratively with other senior leaders in supporting System change management initiatives. Responsible for developing HR’s strategic plan, assuring alignment with the University and its entities, developing and implementing HR policies and guidelines, and working collaboratively with campus and institute human resources officers to link the University’s strategies and policies to faculty and staff. Accountable for HR performance system-wide and ensuring compliance with federal, state, and University labor standards and policies. Sets direction system-wide for recruitment, retention, and succession strategies; organizational development and training initiatives; compensation; performance management; employee relations; and the management of HR systems and analytics. Responsible for the development and implementation of diversity and inclusive excellence initiatives in support of UT employees.
Market Range: 24
Effective Date: January 4, 2021
