Facilities Services Management
Responsible for leadership, strategic direction, long-range planning, budget, and staff management for facilities services, operations, and departments. Responsible for 24 hour operations of university facilities and systems. This role accomplishes goals through overseeing their areas of responsibility, planning, managing resources, prioritizing, and directing the responsibilities of employees.
Typical Functions
Typical functions are listed within the level descriptors below and are examples of work performed by positions in the level and are not intended to be all-inclusive. Some duties may overlap levels; however, the preponderance of the work will be assessed when assigning positions to the specific levels.
Knowledge, Skills, Abilities (KSAs)
Listed below are the minimum requirements for this role. KSAs will become more advanced as the level increases and will vary depending on the requirements of the position.
- Knowledge of multiple related specialty areas.
- Knowledge of the strategic planning process.
- Problem-solving, decision making, and analytical skills.
- Ability to analyze complex situations and implement successful solutions.
- Ability to manage and lead a diverse workforce.
- Ability to demonstrate sound judgment by considering values, risks, impacts and implications of actions throughout the university.
Level Descriptions
Facilities Services Management 1
- Responsible for management and oversight of operations for a focused area; including staff supervision, training, leadership, direction, and project management.
- Directs the work of other supervisors and staff.
- Implements policies and procedures for the unit.
- Aligns staff with projects and ensures projects are completed.
- Identifies and approves materials for special projects.
- Maintains the safety of employees, the campus community, and the general public.
- Oversees the work of contractors on campus projects.
Education/Experience
Typically requires a high school diploma and seven years of experience, or a combination of education, training, and experience. Supervisory experience.
Licenses/Certifications
May require applicable licenses and/or certifications.
Market Range: MR11
Facilities Services Management 2
- Responsible for management and oversight of budget and operations for a specialty area, including staff supervision, training, leadership, direction, and project management.
- Provides input to university policies and master plans.
- Directs the work of other supervisors and staff.
- Creates unit plans based on departmental strategic plans.
- Implements response to emergency situations.
- Aligns staff with projects and ensures projects are completed on time and on budget.
- Works with external entities such as cities and municipal utility organizations.
- Implements policies and procedures for the unit.
- Ensures environmental and other compliance.
Education/Experience
Typically requires a bachelor’s degree in a relevant field and three years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience.
Licenses/Certifications
May require applicable licenses and/or certifications.
Market Range: MR13
Facilities Services Management 3
- Responsible for management and oversight of the budget and operations for multiple complex functional areas, including staff supervision, long-range planning, leadership, direction, and project management.
- Manages other managers, supervisors, and staff.
- Contributes to strategic planning and policy development.
- Contributes to emergency management in terms of planning, implementing, and responding.
- Provides project management and oversight.
- Aligns staff with high priority projects and ensures projects are completed on time and on budget.
- Assesses the need for and ensures staff receive critical training.
- Develops, implements, and assesses policies and procedures for the unit.
- Manages relationships and acts as a liaison with university management and external constituents.
Education/Experience
Typically requires a bachelor’s degree in a relevant field and six years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience. Advanced degree preferred.
Licenses/Certifications
May require applicable licenses and/or certifications.
Market Range: MR16
Facilities Services Management 4
- Directs and oversees the operational management and administrative direction for campus facilities services.
- Decisions are far-reaching and campus wide.
- Resolves complex, controversial, or unprecedented issues and problems.
- Leads strategic planning and staffing.
- Responsible for formulating and administering the annual operating budget.
- Provides leadership and direction for initiative and policy development and implementation.
- Provides campus wide leadership in facility and master planning.
- Provides leadership for emergency management in terms of planning, implementing, and responding.
- Directs the work of other managers.
- Gains support when negotiating and working with external organizations and agencies to accomplish goals.
Education/Experience
Typically requires a bachelor’s degree in a relevant field and eight years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience. Advanced degree preferred.
Licenses/Certifications
May require applicable licenses and/or certifications.
Market Range: MR21
Effective Date: January 4, 2021
